Privacy Policy

Hi, we are Klangphonics and this is our privacy policy.

First and foremost, we’d like to underline that our purpose as a band – and as the provider of all our digital media – is to connect and stay connected with our fans and everyone who enjoys what we do.

If you ever feel that we have violated your privacy, or if you are simply interested in how we use your data, you’ll find all necessary information here in our privacy policy.

Please feel free to contact us anytime if you have further questions.

This privacy policy is provided in English. A German version is available here.

1. Who we are (Controller under GDPR)

Klangphonics GbR

c/o Markus Zunic

Kirchberg 7

86558 Hohenwart

Germany

E-Mail: info@klangphonics.com

Website: www.klangphonics.com

We are the controller in the sense of Art. 4(7) GDPR for the processing of personal data on our website and in our business activities.

2. What data we collect and why

When you interact with us – whether on our website, through social media, or by email – certain personal data may be collected. We only collect what is necessary, and we do so for clear and transparent purposes.

a) Website visits

When you visit our website, our servers automatically store some technical information (such as your IP address, browser type, date and time of access). This is necessary to ensure the website runs securely and smoothly.

b) Contacting us

If you write us an email or use a contact form, we process your name, email address and your message in order to reply to you.

c) Newsletter and updates

If you subscribe to our newsletter (for example to stay up to date about new music, videos or shows), we use your email address to send you our updates. You can unsubscribe anytime.

d) Ticketing and merchandise

When you purchase tickets or merchandise through our partners or directly from us, the necessary personal and payment data (e.g. name, address, payment details) will be processed to handle the order and shipping.

e) Social media and streaming platforms

If you interact with us on platforms like Instagram, YouTube, TikTok or Spotify, the respective platforms collect data under their own responsibility. We may receive aggregated insights (for example, how many people streamed our music in a certain country) but we cannot identify individuals from this data.

f) Legal basis

The legal bases for our data processing are:

Art. 6(1)(b) GDPR – performance of a contract (e.g. when you buy tickets or merch).
Art. 6(1)(a) GDPR – consent (e.g. newsletter subscription, optional cookies).
Art. 6(1)(f) GDPR – legitimate interests (e.g. secure operation of the website, communication with fans, promotion of our music).

3. How we share your data

We treat your personal data with care. We only share it with third parties when this is necessary for our activities or when we are legally obliged to do so.

a) Service providers

We work with carefully selected service providers (for example, hosting companies, newsletter tools, or IT support). They may process data on our behalf and are bound by strict agreements under data protection law.

b) Payment and shipping partners

If you order merchandise or tickets, we pass on the necessary information (e.g. name, address, payment details) to our payment providers and shipping companies so that your order can be completed.

c) Event partners

For concerts and festivals, organizers may require us to provide guest list details (for example, your name if you are on the guest list). This is only done with your consent.

d) Legal obligations

In some cases, we are legally required to share data with public authorities (for example, for tax reasons).

e) Social media & external platforms

If you click on links to platforms like Instagram, YouTube, TikTok, Spotify or similar, these platforms process your data under their own responsibility. Please check their respective privacy policies for details.

4. Cookies and tracking tools

Like most websites, we use cookies and similar technologies. Cookies are small text files that are stored on your device and help us make our website easier to use, more secure, and more effective.

a) Essential cookies

These cookies are necessary for the basic functions of our website (for example, to display the site correctly or to save your cookie preferences). You cannot opt out of these.

b) Functional and performance cookies

These help us to improve our website, for example by understanding how visitors use it. We use this information in aggregated form only, without identifying individual users.

c) Marketing and third-party cookies

If we use tools like Google Analytics, Meta Pixel or YouTube embeds, additional cookies may be placed by these providers. They help us measure the reach of our content and show relevant updates to people who are interested in Klangphonics.

d) Your choice

When you first visit our website, you will see a cookie banner. There you can accept or reject non-essential cookies. You can also change your preferences at any time in your browser settings.

e) Legal basis

Essential cookies: Art. 6(1)(f) GDPR (legitimate interest in running a functional website).
Non-essential cookies: Art. 6(1)(a) GDPR (your consent).

5. Your rights under GDPR

As someone whose data we process, you have several rights under the General Data Protection Regulation (GDPR). We take these rights seriously and will support you in exercising them.

Right of access: You have the right to know what personal data we hold about you and how we use it.
Right to rectification: If any of your personal data is incorrect or incomplete, you can ask us to correct it.
Right to erasure ("right to be forgotten"): You can ask us to delete your data if it is no longer necessary for the purposes we collected it for, or if you withdraw your consent.
Right to restriction of processing: In certain cases, you can ask us to restrict how we use your data instead of deleting it.
Right to data portability: You have the right to receive the data you provided to us in a commonly used, machine-readable format, and to transfer it to another controller if you wish.
Right to object: You can object to the processing of your personal data when it is based on our legitimate interests, especially in cases of direct marketing.
Right to withdraw consent: If we process your data based on your consent, you can withdraw that consent at any time with effect for the future.
Right to lodge a complaint: If you believe that we are not processing your data lawfully, you also have the right to lodge a complaint with a data protection authority. Our authority in Germany is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany.

6. Data security and storage duration

a) Security

We use technical and organizational measures to protect your data against loss, misuse, and unauthorized access. This includes SSL/TLS encryption on our website, secure servers, and limiting access to data only to people who need it.

b) Storage duration

We only keep your personal data for as long as it is necessary for the purposes described in this privacy policy or as required by law.

Examples:

Emails and contact requests: stored until your request has been answered and no further follow-up is needed.
Newsletter data: stored until you unsubscribe.
Contract and payment data: stored for the legally required retention period (usually 6–10 years under German tax law).

After these periods, your data will be deleted or anonymized in a secure way.

7. Updates and changes to this policy

We may update this privacy policy from time to time, for example if legal requirements change or if we introduce new services.

Whenever we make significant changes, we will publish the updated version on our website and indicate the date of the last update at the top of the page.

We encourage you to review this policy from time to time to stay informed about how we protect your data.

8. Third-party services we use

In order to provide our website, communicate with our fans, and manage our online activities, we rely on the following external providers. We have chosen them carefully and, where required, concluded data processing agreements with them according to Art. 28 GDPR.

a) Website and hosting

WIX: Our website is built with WIX. When you visit our site, WIX may process certain technical data (such as IP addresses and browser information). For more details, please see WIX’s privacy policy: https://de.wix.com/about/privacy.
Strato: Our website is hosted on servers operated by Strato AG (Berlin, Germany). Strato stores log files for security and performance reasons. More information: https://www.strato.de/datenschutz.

b) Newsletter

Flodesk: At the moment, we use Flodesk to send newsletters. This involves storing and processing your email address. You can unsubscribe at any time. Flodesk’s privacy policy: https://flodesk.com/privacy-policy.

c) Marketing & fan communication

Laylo: For certain fan communication and marketing campaigns, we use Laylo. If you subscribe to updates via Laylo, your contact details will be stored and processed for that purpose. More information: https://www.laylo.com/privacy.

d) Analytics

WIX Analytics: Our website uses built-in analytics tools provided by WIX. These help us understand how visitors use our website (e.g. which pages are most popular). Data is collected in aggregated form and does not identify individuals.

e) Embedded media & widgets

Spotify by Wix

Our website may include Spotify players via the Wix integration. This allows visitors to listen to music directly on the website. Spotify may process technical data such as IP address, device information, and interaction data.

Provider: Spotify AB, Stockholm, Sweden
Privacy policy:
https://www.spotify.com/privacy

Wix Video Player (YouTube integration)

We use the Wix Video Player to display video content on our website. Some videos are provided through YouTube and may involve the processing of technical information such as IP address or interaction data when the video is played.

Bandsintown (tour dates)

Our website uses a Bandsintown widget to display tour dates and upcoming shows. When interacting with the widget, technical information such as IP address or browser data may be processed.

Provider: Bandsintown Inc., New York, USA
Privacy policy:
https://corp.bandsintown.com/privacy

e) Shipping & postal providers

For the delivery of merchandise, we use different shipping and postal providers depending on the destination, including:

DHL Paket GmbH / Deutsche Post AG (Germany)
Privacy policy: https://www.dhl.com/privacy
GLS Germany GmbH & Co. OHG
Privacy policy: https://gls-group.com/de/en/privacy-policy
UPS Europe SA
Privacy policy: https://www.ups.com/de/en/support/shipping-support/legal-terms-conditions/privacy-notice

Your name and address (and, if necessary, your email and phone number for delivery notifications) will be transferred to the respective provider solely for the purpose of delivering your order.

9. Contact information